by Steve | Nov 10, 2023 | Uncategorized
Phone Bills out of control? We recently had a customer from the California Bay Area, who’s Phone Bills were out of control, to ask about a solution for the Business Telephone System with some specific Analog integration needs as well as just simply answering the...
by Chick | Feb 13, 2017 | Uncategorized
Nextiva, Ring Central, Vonage, 8X8 ? Perhaps these names are familiar to you or perhaps not. They all happen to be providers of hosted VoIP phone systems and have many things in common that should be of interest to anyone considering a new telephone system. Our...
by Chick | May 31, 2013 | Uncategorized
We have discussed Voice over IP applications in general terms in previous blogs. I had a meeting with an existing customer a couple of weeks back which I have decided to share as it illustrates the “real life ” benefits VoIP technology provides. The main...
by Chick | Feb 8, 2013 | Uncategorized
Computer Telephony Integration (CTI) consists of a number of applications based upon integrating an office’s telephone system with the computer network. CTI apps are designed to enhance organizational efficiency and productivity (an informational note to address...
by Chick | Nov 21, 2012 | Uncategorized
Unified Messaging (UM) is a great application with a very straight forward description: It provides the integration of different electronic messaging and communications media (e-mail, voicemail and fax) technologies into a single interface, the email inbox, and makes...
by Chick | Jun 22, 2012 | Uncategorized
Most every organization in the market for a new telephone system has a choice: a premise based system or Hosted Voice over IP (VoIP). With Hosted VoIP, there is a monthly fee per user, the telephones are all IP handsets and all telephone traffic travels over an...