by Chick | May 31, 2013 | Uncategorized
We have discussed Voice over IP applications in general terms in previous blogs. I had a meeting with an existing customer a couple of weeks back which I have decided to share as it illustrates the “real life ” benefits VoIP technology provides. The main...
by Chick | Feb 8, 2013 | Uncategorized
Computer Telephony Integration (CTI) consists of a number of applications based upon integrating an office’s telephone system with the computer network. CTI apps are designed to enhance organizational efficiency and productivity (an informational note to address...
by Chick | Nov 21, 2012 | Uncategorized
Unified Messaging (UM) is a great application with a very straight forward description: It provides the integration of different electronic messaging and communications media (e-mail, voicemail and fax) technologies into a single interface, the email inbox, and makes...
by Chick | Apr 20, 2012 | VoIP Telephones
This question comes up in virtually every conversation with prospective customers. Some people seem to think that VoIP (IP) telephones must be the way to go because they are the hot new item. Our view is that the choice of IP sets or digital depends on the specific...
