by Chick | Feb 8, 2013 | Uncategorized
Computer Telephony Integration (CTI) consists of a number of applications based upon integrating an office’s telephone system with the computer network. CTI apps are designed to enhance organizational efficiency and productivity (an informational note to address...
by Chick | Nov 21, 2012 | Uncategorized
Unified Messaging (UM) is a great application with a very straight forward description: It provides the integration of different electronic messaging and communications media (e-mail, voicemail and fax) technologies into a single interface, the email inbox, and makes...
by Chick | Aug 24, 2012 | Voice over IP Network Assessment
Our last post made reference to the topic of network assessment when contrasting premise based telephone systems with hosted Voice over IP solutions. Conducting a network assessment is also important when deploying IP telephone sets with a premise based phone system...
