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Hosted VoIP, Considerations and Comments

Nextiva, Ring Central, Vonage, 8X8 ? Perhaps these names are familiar to you or perhaps not. They all happen to be providers of hosted VoIP phone systems and have many things in common that should be of interest to anyone considering a new telephone system. Our...

Case Study: Voice over IP in Action!

We have discussed Voice over IP applications in general terms in previous blogs. I had a meeting with an existing customer a couple of weeks back which I have decided to share as it illustrates the “real life ” benefits VoIP technology provides. The main...

Computer Telephony Integration (CTI)

Computer Telephony Integration (CTI) consists of a number of applications based upon integrating an office’s telephone system with the computer network. CTI apps are designed to enhance organizational efficiency and productivity (an informational note to address...

Unified Messaging

Unified Messaging (UM) is a great application with a very straight forward description: It provides the integration of different electronic messaging and communications media (e-mail, voicemail and fax) technologies into a single interface, the email inbox, and makes...

Premise Based System or Hosted Voice over IP?

Most every organization in the market for a new telephone system has a choice: a premise based system or Hosted Voice over IP (VoIP). With Hosted VoIP, there is a monthly fee per user, the telephones are all IP handsets and all telephone traffic travels over an...
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