Our intent is to provide a resource that will be both informative and educational on all matters pertaining to telecommunications which may benefit the small to medium size business environment. We encourage readers to contact us directly for questions or additional information.
SIP (Session Initiation Protocol) trunking is Voice over IP application which provides access to the public phone network over an internet connection. Companies that offer this service are known as Internet Telephony Service Providers, and SIP trunking offers a number of advantages over traditional land line based telephone service.
The principle benefits of SIP trunking are lower monthly costs and flexibility relative to traditional phone companies. SIP trunks cost at least 20% less per month than regular lines and maximize utilization of network capacity by combining voice calls with data over the same internet connection.
In terms of applications and real life benefits, SIP trunk providers can offer non local area code and exchange phone numbers without having to deal with the costs and limitations of remote call forwarding from traditional phone companies. This capability is very useful to companies who wish to offer their customers a “local” presence for marketing purposes in area’s which are geographically distant from the physical office.
SIP trunks also enable virtually any size office to have Direct inward Dial (DID) numbers. Using DID, a company can offer its customers individual phone numbers for each person or workstation within the company without requiring a physical line into the phone system for each possible number. This feature had only been available to larger organizations as the only other type of circuit able to support DID is a PRI line. Since PRI lines support up to 23 phone lines and cost $350-400.00 per month, they are well beyond the need and budget of the SMB market. With SIP trunks, an office with as few as three phone lines can have DID numbers.
The Samsung OfficeServ 7000 series communications system we offer support a direct connection to SIP trunks, as do most other current generation telephone systems. The good news is that many of the benefits of SIP trunks can even be realized by those who have older telephone systems which do not support VoIP applications such as since SIP.
Power 3 is an authorized channel partner of Fusion, a SIP trunk provider. There are many others to choose from as well, such as Level 3, AT&T and Verizon. Feel free to contact us if you have any questions or would like a quote.
Nextiva, Ring Central, Vonage, 8X8 ? Perhaps these names are familiar to you or perhaps not. They all happen to be providers of hosted VoIP phone systems and have many things in common that should be of interest to anyone … Continue reading
Power 3 was recently awarded a contract for an integrated telecommunications system for a town in Massachusetts. The project involves replacing the telephone systems at five of the town’s municipal buildings and four public schools. The key requirement was that the … Continue reading
We have discussed Voice over IP applications in general terms in previous blogs. I had a meeting with an existing customer a couple of weeks back which I have decided to share as it illustrates the “real life ” benefits VoIP technology provides. The main … Continue reading
Computer Telephony Integration (CTI) consists of a number of applications based upon integrating an office’s telephone system with the computer network. CTI apps are designed to enhance organizational efficiency and productivity (an informational note to address a common misconception: CTI does not require or involve … Continue reading
Unified Messaging (UM) is a great application with a very straight forward description: It provides the integration of different electronic messaging and communications media (e-mail, voicemail and fax) technologies into a single interface, the email inbox, and makes them accessible from both the desk top PC and … Continue reading
Our last post made reference to the topic of network assessment when contrasting premise based telephone systems with hosted Voice over IP solutions. Conducting a network assessment is also important when deploying IP telephone sets with a premise based phone system such … Continue reading
Most every organization in the market for a new telephone system has a choice: a premise based system or Hosted Voice over IP (VoIP). With Hosted VoIP, there is a monthly fee per user, the telephones are all IP handsets and all … Continue reading
This question comes up in virtually every conversation with prospective customers. Some people seem to think that VoIP (IP) telephones must be the way to go because they are the hot new item. Our view is that the choice of IP sets or … Continue reading
In our last posting, we discussed a non profit organization that deployed SIP trunks as an inexpensive means of utiliizing D.I.D. SIP was a perfect solution in this case – the end user got big company capability without resorting to the … Continue reading