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Unified Messaging

Unified Messaging (UM) is a great application with a very straight forward description: It provides the integration of different electronic messaging and communications media (e-mail, voicemail and fax) technologies into a single interface, the email inbox, and makes...

VoIP Network Assesment

Our last post made reference to the topic of network assessment when contrasting premise based telephone systems with hosted Voice over IP solutions. Conducting a network assessment is also important when deploying IP telephone sets with a premise based phone system...

Premise Based System or Hosted Voice over IP?

Most every organization in the market for a new telephone system has a choice: a premise based system or Hosted Voice over IP (VoIP). With Hosted VoIP, there is a monthly fee per user, the telephones are all IP handsets and all telephone traffic travels over an...

VoIP Telephones or Digital?

This question comes up in virtually every conversation with prospective customers. Some people seem to think that VoIP (IP) telephones must be the way to go because they are the hot new item. Our view is that the choice of IP sets or digital depends on the specific...

SIP Trunking

In our last posting, we discussed a non profit organization that deployed SIP trunks as an inexpensive means of utiliizing D.I.D. SIP was a perfect solution in this case – the end user got big company capability without resorting to the expense of a T1/PRI...
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